Frequently Asked Questions
Everything you need to know about shopping with Trident Fly Fishing
What is your shipping policy for high-performance fly fishing apparel?
We offer free standard shipping on all domestic orders over $50. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email as soon as your gear leaves our warehouse.
How do I return or exchange an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
Are your technical fishing garments covered by a warranty?
Yes, many of our premium brands like Simms and Patagonia offer limited lifetime warranties against manufacturer defects. Trident Fly Fishing also provides a one-year guarantee on craftsmanship for all exclusive apparel lines.
How do I ensure I am ordering the correct size for waders and jackets?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and inseam while wearing the layers you plan to use under your gear to ensure the most accurate fit for on-water mobility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free financing options through Affirm for larger gear purchases.
How should I care for my GORE-TEX and waterproof apparel?
To maintain performance, we recommend machine washing on a warm, permanent press cycle with liquid detergent. Tumble dry on medium heat for 20 minutes to reactivate the Durable Water Repellent (DWR) coating.